First of all, we wanted to thank you in advance for even considering our company to help assist you with your credit repair needs. However, here at Expect More Restoration LLC, we take great pride in our work and work strenuously hard on a daily basis to provide awesome results for our client(s).
More so, Expect More Restoration LLC always has our client(s) best interest in mind; yet, if for any reason you feel as though services was not rendered and can provide proof that we did not fulfilled our obligations that is stated in our agreement within a (90) day period, please do not hesitate to inform us, and if we cannot resolve that issue with you, than we will gladly give you a refund.
In the credit repair industry, no company can predict a certain outcome when working on a client’s report. Because of this, we will do our best to assist you with removing inaccurate, incorrect and unverifiable information from your credit report.
If for any you are not satisfied with our service, we will refund you the last month of service. Upon issuing the refund for last month of service, all work will stop on your account and no further work will be done.
Services are provided on a month-to- month basis and clients may cancel their service at any time at least (10) ten days in advance of any upcoming recurring payment. Cancelling can be for any reason NOT result related.
When cancelled according to these terms, the upcoming recurring payment will constitute the final payment due for services rendered. All services are billed in arrears.
How Does It Work?
One can request a refund any time after (90) days, if we did not fulfilled our obligations that is stated in our agreement, rather it’s via email, telephone or by mailing a signed and dated letter requesting refund.
We have now developed a new and improved easy three steps refund policy so that clients can be satisfied and to be able to make wise decisions. The steps are as follows:
- Contact us via preferred method of communication telling us your concerns and reason for requesting your refund.
- Allow us ten (10) – fourteen (14) business days to process refund.
- We will send you a confirmation of the refund transaction sent to you confirming refund.
**** Initial on-boarding charges are not refundable at any point and time. As per your agreement, that was payment for your consultation, analysis, account set up and documentation handling. *****
- Late Payments
- Charge Offs
- Tax Liens
- Identity Theft
- Incorrect/ Inaccurate Information
- Closed Accounts
- Negative Settlements