Thank you for choosing to be a part of our community at Expect More Restoration Services, LLC (“Company”, “we”. “Us” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at email@example.com
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, (such as Facebook), as well as other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current state, and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public), Marketing leads and search results and links, including paid listings (such as sponsored links).
- HOW DO WE USE YOUR INFORMATION? In Short:We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.We use the information we collect or receive:To facilitate account creation and logon process.
If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed “HOW WE HANDLE YOUR SOCIAL LOGINS’ for further information.To send you marketing and promotional communications.
We and/or our third-party marketing partners may use the personal information you send us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).To send administrative information to you.
We may use your personal information to send you product, service and new feature information about changes to our terms, conditions and policies.Fulfill and manage your orders.
We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.To post testimonials.
We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial location, and contact information.Deliver targeted advertising to you.
We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.Administer prize draws and competitions.
We may use your information to administer prize draws and competitions when you elect to participate in competitions.
We may use your information to request feedback and to contact you about your use of our Sites.
To protect our Sites.
We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm.
If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other business Purposes.
We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services marketing and your experience.
3. WILL YOU INFORMATION BE SHARED WITH ANYONE?
In short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a contact: where we have entered into contract with you, we may process your personal information to fulfill the terms of our contract.
Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court orders, or legal process, such as in response to a court order or a sub (including in response to public authorities to meet national security or law enforcement requirements).
Vital interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and other third party service providers.
We may share your data with third party vendors, service providers, contractors or agents who perform services for us on or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this policy, we do not share, sell, rent or trade and of your information with third parties for their promotional purposes.
We may share or transfer your information in connection with, or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our business partners to offer you certain products, services or promotions.
- WHO WILL YOUR INFORMATION BE SHARED WITH?In Short:We only share information with the following third parties.We only share and disclose your information with the following third parties. We have categorized each party so that you maybe be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.Advertising, Direct Marketing, and lead Generation
Google AdSense and Facebook Audience Network.Allow users to connect to their third-party accounts
Facebook account and Google account.Invoice and Billing
PayPal, Stripe, Square and Payment Cloud.Retargeting Platforms
Facebook custom Audience, Facebook Remarketing, Google Ads Remarketing, Google Analytics Remarketing, Twitter Remarketing and LinkedIn Website Retargeting.Social Media Sharing and Advertising
Facebook advertising, Facebook Social Plugins, Instagram advertising, Twitter advertising, Twitter Social Plugins, LinkedIn social plugins, LinkedIn advertising, YouTube Social plugins, Google+ social plugins and Google friend connect.Web and Mobile Analytics
Google AnalyticsWebsite Hosting
InMotion and WordPress
- DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
By using our Maps API implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location, you may revoke your consent at any time. We use information about location in conjunction with data from other data providers.
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our websites using a social media account, we may have access to certain information about you. Our Sites offer you the ability to register and login using your third-party social media account details (like Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friend list, profile picture as well as other information you choose to make public.
- HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do now knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor’s dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we have collected from children under age 18. Please contact us at firstname.lastname@example.org.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:You may review change, or terminate your account at any time.
If you are you resident in the European Economic Area and you believe we are unlawfully Processing your personal information, you also have to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To Opt-out of interest-based advertising by advertise on our Sites visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
Note your preferences when you register an account with the site.
Contact us using the contact information provided.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short:Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident submit your request in writing to us using the contact information provided below.If you are under 18 years age, reside in California, and have registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?If you have questions or comments about this policy, you may email us at email@example.com or by post to:
Expect More Restoration Services, LLC
2425 W. Loop S.
Houston TX, 77027
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update or delete your personal information, please send an email request to firstname.lastname@example.org. We will respond to your request within 30 days.
- Late Payments
- Charge Offs
- Tax Liens
- Identity Theft
- Incorrect/ Inaccurate Information
- Closed Accounts
- Negative Settlements